Privacy Policy

This website is operated by Global Reservations Systems (GRS). GRS conforms to the requirements of the Australian National Privacy Principles and is strongly committed to protecting your privacy.

The purpose of this statement is to tell you what kind of information we may gather about you, how we use that information, whether we disclose it to anyone and the choices you have regarding our use of, and your ability to correct, this information. Personal information will not be released for any form of commercial gain and will be maintained in a secure location as per the requirements of the Australian Privacy Act.

What information do we collect from you?

  • Personal information is collected by GRS to provide services to you
  • Information is collected from you on a voluntary basis to make it easier for you to use our services

What purpose is that information put to?

Personal information will exclusively be used for:

  • the purpose for which it was collected or for a directly related purpose;
  • the improvement of services to you
  • purposes permitted, required or authorised by or under law
  • Occasionally GRS may email information about GRS and its related products to its registered users. In order not to receive email information you should follow the instructions contained in the email on how to unsubscribe

Can the information you provide be disclosed?

Personal information will not be disclosed to any third party not involved in fulfilling your service request or providing a service unless:

  • You have consented to the disclosure
  • The disclosure is permitted, required or authorized by or under law

Is my information recorded accurately?

Reasonable steps will be taken to ensure that your personal information is relevant, accurate, and up-to-date.

Is my information secure?

GRS will maintain safeguards to protect your personal information against unauthorized access, alteration, destruction, use or disclosure and accidental loss.
Access to personal information is restricted to authorized GRS personnel only.
All information collected online is kept securely and will only be forwarded, if required, to the fulfiller of any services you may have requested.

How can you ask for correction of information we have collected about you?

On request GRS will provide you with access to information held about you in a form or manner suitable to your reasonable needs. This information will be provided within a reasonable amount of time. Proof of ID is required before any information will be disclosed.
To correct records in relation to your GRS registration you should contact the GRS Privacy Officer (see below).

Can GRS transfer your information outside Australia?

Personal information will only be transferred outside Australia:

  • Where it is for the benefit of the individual and the individual has given consent for this to be done
  • To the individual concerned

Subscriptions/Logons

Some pages of this website provide the facility for users to subscribe to email mailing lists or logon to restricted access areas. To subscribe/logon to these services you must provide either a valid email address or a specific user name and password. These details will only be used for the purpose for which you have provided them and you will not be added to any other mailing lists unless you specifically request that this be done. Email mailing list addresses are stored on a secure server and can only be accessed by authorized staff. Your email address will not be disclosed without your consent.

Searches

Search terms that you enter when using our search engine/database are collected, but are not associated with any other information that we collect. We use these search terms to ascertain what people are looking for at our website, and to improve the services that we provide.
Whom should you contact if you have a complaint?
If you have a complaint about how GRS administers your personal details you should contact in writing:
Privacy Officer, GRS, info@fivetodo.com.

Links to other sites

This website contains links to other sites. GRS is not responsible for the privacy practices or the content accuracy of these websites.
Contact details
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, please contact:
The Privacy Officer
privacy@fivetodo.com

If you would like to learn more about privacy you can visit the Australian Federal Government’s privacy website at www.privacy.gov.au


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